Can't load a model created using a PAYG into another machine using annual or other license type
Posted by Andy Tindale on 02-Nov-16 10:00 AM

Models created using a copy of DesignBuilder which has only a PAYG SBEM license cannot be loaded to another machine with an annual or perpetual license until a credit has been deducted for the model. The solution is to run an SBEM calculation for the model on the machine with the PAYG license and then re-save the dsb file. It should then be possible to load the file with any license type.

DesignBuilder requires that a credit be deducted in this way to avoid a situation where a company could deploy a large number of people entering data on a single PAYG license with a single annual SBEM license for running calculations.


Updated 02.Nov.2016