Knowledgebase
Uninstalling DesignBuilder v6 issues
Posted by Luis Sousa on 19-Mar-20 12:36 PM

If when trying to uninstall DesignBuilder v6 (or a more recent version) the following error is displayed:
"C:\WINDOWS\system32\msiexec.exe 
Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item."

Then this issue is probably caused on Windows 10 while uninstalling the software via Windows Settings => Apps & Features.

The alternative will be to uninstall DesignBuilder v6 using 'Windows Control Panel' => 'Uninstall a Program'.


For more information contact DesignBuilder support team