Knowledgebase
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Error message while running SBEM "Adobe Reader (507:507 or 523:523)"
Posted by Luis Sousa on 19-Mar-20 12:29 PM
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If you get the error message while running SBEM "There is a problem with the Adobe Reader (507.507 or 523.523)", then this is an issue with the Adobe reader being set in protected mode. To fix the problem you will need to turn this feature off following the steps : 1. Open Acrobat Reader and choose Edit > Preferences. 2. In the Categories list on the left, select Security (Enhanced). In the Sandbox Protections section, select or deselect Enable Protected Mode At Startup. For more information please see links below. https://helpx.adobe.com/reader/using/protected-mode-windows.html Finally re-run the SBEM calculation and the PDF report should be displayed. | |
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