Knowledgebase
"Abnormal Energyplus termination- please contact DesignBuilder Support"
Posted by Luis Sousa on 23-Jun-21 02:34 PM
 "Abnormal Energyplus termination- please contact DesignBuilder Support" 

If you are receiving this message while running a simulation then the issue may be with a file on your installation. 
To fix this pease delete all files inside the EnergyPlus folder at your user AppData space - This directory can be accessed from DB menu File>Folders> EnergyPlus folder and try to run the simulation again.

The folder location should be C:\Users\"your username" \AppData\Local\DesignBuilder\EnergyPlus\


Please contact DesignBuilder support team if you need more assistance.