Knowledgebase
DesignBuilder doesn't open with laptop screen closed
Posted by Luis Sousa on 29-Jul-21 09:46 AM

Issue:

If the laptop screen is closed, DesignBuilder won't open. As soon as we open the laptop screen, DesignBuilder works again.

Solution:

1. Confirm that DesignBuilder is set to run with the high spec GPU by following the steps described on the link below:
How to check if the computer has a dedicated graphics card ? 

2. Disable the integrated graphics card and keep the dedicated graphics card enabled resolves this issue.