* HOW TO OBTAIN SUPPORT. DesignBuilder support is provided through
our web based Support Desk [http://support.designbuilder.co.uk/].
* TELEPHONE SUPPORT. Telephone support is not provided. If you call
the sales office asking for urgent support you wil...
Below is available the Program Help link for previous DesignBuilder
releases:
* Program Help v5.5 [https://designbuilder.co.uk/helpv5.5]
* Program Help v5.4 [https://designbuilder.co.uk/helpv5.4]
* Program Help v5.0 [https://designbuilder.co.uk/h...
DesignBuilder supports compatibility, i.e. new versions of the
software can successfully read in files last saved in older versions.
However it does not support forward compatibility, i.e. older versions
of the software cannot read in files last saved in ...
The advice below will help you to get the most from our Support Desk
service.
When asking a question on the Support Desk please make sure to provide
a clear description of the problem you are experiencing and clear
instructions to help us reproduce it. ...
