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Knowledgebase : Installation and Licensing > Licensing
If you come across with the following message when opening a new DesignBuilder session, then this means that the licensing service is not running on this machine. To fix this please follow the steps below: Firstly, restart your computer. With DesignBui...
Below you can find the instructions to upgrade your version 5 software and licence to our latest v6 release once you have received confirmation that your licence has been upgraded. 1 - Uninstall v5 (using Windows Control Panel> Programs and Features> Sel...
In summary, the steps to set up DesignBuilder Site Licenses are:  * Download the DESIGNB_RLM_VXX.ZIP file from the Downloads > Software area of the DesignBuilder website [https://designbuilder.co.uk/download/server-software] - latest version is Site L...
EPCS Once a particular building, defined by its UPRN, has had an EPC calculation performed, a credit is deducted from your account. The system deducts a credit each time you enter a new UPRN and run an EPC calculation, so if you are unsure of this inform...
*   Download the required version of DesignBuilder from the DOWNLOAD [HTTP://WWW.DESIGNBUILDER.CO.UK/DOWNLOAD/] area on our website. *   Install the download by double clicking on the downloaded installation file. *   Run DesignBuilder and open the ...
Remote license deactivation is not supported by DesignBuilder. DesignBuilder single user license deactivation can only be executed from within DESIGNBUILDER’S LICENCE MANAGER dialog (HELP->LICENCE) by selecting the activation code to be deactivated on t...
If you have been provided with a DesignBuilder licence file (extension .lif or .lic) you can use it to activate the software as follows: IN DESIGNBUILDER V4, V5 AND V6: 1. Run DesignBuilder and open the Licence Manager by selecting the "Licence" optio...
When you first install DesignBuilder the software runs unlicensed and an evaluation activation code will need to be generated.   The single user evaluation license can be generated by selecting Help->License... and clicking the EVALUATE button. You wi...