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Knowledgebase : Installation and Licensing > Licensing
Below you can find the instructions to upgrade your software and licence to our latest release version if you are eligible for a licence upgrade. 1 - If you have a previous version installed, eg. v6, uninstall DesignBuilder using Windows Control Panel> P...
If you have recently purchased extra seats to your site license then you will receive an activation code that will need to be activated on your server. 1. Obtain the License file with the extra seats by clicking on _ACTIVATE.CMD _. This script file is av...
Windows 11 was released on 5th October 2021 and will be progressively made available to current Windows 10 users over a number of months. It may be some time before you are able to install it, but before you do, please make sure to first deactivate your c...
SINGLE-USER – Where you receive an activation code [https://support.designbuilder.co.uk/index.php?/Knowledgebase/Article/View/58/11/how-to-get-my-licence-keys-andor-invoice] that needs to be activated locally on the machine running DesignBuilder. If a 2nd...
If you are seeing the “Port 5053 in use, waiting…” message in your debug log (or on the console), that means there’s already an RLM license server running on that port.  Port 5053 is the default port for RLM licenses. So, to fix this you need to change ...
The message "Current Activation Exists" means that your machine still have an old/damaged license for this module To fix this follow the steps below: 1. Deactivate the code  2. Press the RESET button available at License Manager, 3. Activate the code Pl...
‘PAY AS YOU GO’ LICENCE SERVICE TO BE RETIRED Due to changes in the way that EPCs are generated in recent versions of SBEM, we are unfortunately no longer able offer a ‘pay as you go’ (PAYG) licence option, and the latest DesignBuilder v6.1.8 does not s...
If you come across with the following message when opening a new DesignBuilder session, then this means that the licensing service is not running on this machine. To fix this please follow the steps below: Firstly, restart your computer. With DesignBui...
In summary, the steps to set up DesignBuilder Site Licenses are:  STEP 1- SETTING UP THE SERVER SERVICE AND ACTIVATE THE CODE. * Download the DESIGNB_RLM_VXX.ZIP file from the Downloads > Software area of the DesignBuilder website [https://designbuil...
Please note that ‘PAY AS YOU GO’ LICENCE SERVICE HAS BEEN RETIRED in February 2021.  For more information see: PAYG - ‘Pay as you go’ Licence Service To Be Retired [https://support.designbuilder.co.uk/index.php?/Knowledgebase/Article/View/211/18/payg---pa...
If you already have a version of DesignBuilder installed please follow the instructions on the Upgrade single user license to latest version [https://support.designbuilder.co.uk/index.php?/Knowledgebase/Article/View/174/11/upgrade-single-user-license-to-l...
DesignBuilder single user license deactivation is done from within DESIGNBUILDER’S LICENCE MANAGER dialog (HELP->LICENCE) by selecting the activation code(s) to be deactivated on the ‘Activation Code’ tab and pressing the ‘DEACTIVATE’ button. If the code...
If you have been provided with a DesignBuilder licence file (extension .lif or .lic) you can use it to activate the software as follows: IN DESIGNBUILDER V4, V5, V6 AND V7: 1. Run DesignBuilder and open the Licence Manager by selecting the "Licence" o...
When you first install DesignBuilder the software runs unlicensed and an evaluation activation code will need to be generated.   The single user evaluation license can be generated by selecting Help->License... and clicking the EVALUATE button. You wi...