Below you can find the instructions to upgrade your software and
licence to our latest release version if you are eligible for a
licence upgrade.
1 - If you have a previous version installed, eg. v6, uninstall
DesignBuilder using Windows Control Panel> P...
To transition the site license to a new server, follow these steps:
*
Install the DesignBuilder server software on the new server - Site
License Server for Windows (RLM v11)
[https://designbuilder.co.uk/download/server-software/9-site-license-server-f...
The error message (-105) is related to a failed connection to our
licensing server most likely caused by a firewall or proxy server
between your computer and our server lic.designbuilder.co.uk. Some
internet providers have a proxy server monitoring your c...
Setting up the system is a relatively straightforward process. Here
are the steps to follow for configuring the DesignBuilder software on
the user's machine:
1. Establish a VPN Connection: The remote user should first log in
through a Virtual Private Net...
If you have recently purchased extra seats to your site license then
you will receive an activation code that will need to be activated on
your server.
1. Obtain the License file with the extra seats by clicking
on _ACTIVATE.CMD _. This script file is av...
Windows 11 was released on 5th October 2021 and will be progressively
made available to current Windows 10 users over a number of months. It
may be some time before you are able to install it, but before you do,
please make sure to first deactivate your c...
SINGLE-USER – Where you receive an activation code
[https://support.designbuilder.co.uk/index.php?/Knowledgebase/Article/View/58/11/how-to-get-my-licence-keys-andor-invoice]
that needs to be activated locally on the machine running
DesignBuilder. If a 2nd...
If you are seeing the “Port 5053 in use, waiting…” message in
your debug log (or on the console), that means there’s already an
RLM license server running on that port.
Port 5053 is the default port for RLM licenses.
So, to fix this you need to change ...
The message "Current Activation Exists" means that your machine still
have an old/damaged license for this module
To fix this follow the steps below:
1. Deactivate the code
2. Press the RESET button available at License Manager,
3. Activate the code
Pl...
‘PAY AS YOU GO’ LICENCE SERVICE TO BE RETIRED
Due to changes in the way that EPCs are generated in recent versions
of SBEM, we are unfortunately no longer able offer a ‘pay as you
go’ (PAYG) licence option, and the latest DesignBuilder v6.1.8 does
not s...
If you come across with the following message when opening a new
DesignBuilder session, then this means that the licensing service is
not running on this machine.
To fix this please follow the steps below:
Firstly, restart your computer.
With DesignBui...
In summary, the steps to set up DesignBuilder Site Licenses are:
STEP 1- SETTING UP THE SERVER SERVICE AND ACTIVATE THE CODE.
* Download the DESIGNB_RLM_VXX.ZIP file from the Download > Server
Software [https://designbuilder.co.uk/download/server-so...
Please note that ‘PAY AS YOU GO’ LICENCE SERVICE HAS BEEN
RETIRED in February 2021.
For more information see:
PAYG - ‘Pay as you go’ Licence Service To Be Retired
[https://support.designbuilder.co.uk/index.php?/Knowledgebase/Article/View/211/18/payg---pa...
If you already have a version of DesignBuilder installed please follow
the instructions on the Upgrade single user license to latest version
[https://support.designbuilder.co.uk/index.php?/Knowledgebase/Article/View/174/11/upgrade-single-user-license-to-l...
DesignBuilder single user license deactivation is done from within
DESIGNBUILDER’S LICENCE MANAGER dialog (HELP->LICENCE) by selecting
the activation code(s) to be deactivated on the ‘Activation Code’
tab and pressing the ‘DEACTIVATE’ button.
If the code...
If you have been provided with a DesignBuilder license file (extension
.lif or .lic) you can use it to activate the software as follows:
IN DESIGNBUILDER V4, V5, V6 AND V7:
1. Run DESIGNBUILDER and open the Licence Manager by selecting the
"Licence" o...
When you first install DesignBuilder the software runs unlicensed and
an evaluation activation code will need to be generated.
The single user evaluation license can be generated by selecting
Help->License... and clicking the EVALUATE button.
You wi...
