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Knowledgebase : Installation and Licensing
With the V5 release we now have a new process for activating student licences. The activation code shown on the order is now the code that should be used to activate all of the licences, i.e. code 12345678 needs to be activated by all students. The old...
PLEASE NOTE: ONLY TO BE USED FOR DESIGNBUILDER VERSION 3 SOFTWARE Under certain circumstances it can be useful to completely remove all traces of previous DesignBuilder installations from a computer in order to start from scratch. To do this follow the i...
PLEASE NOTE: ONLY TO BE USED FOR DESIGNBUILDER VERSION 4 SOFTWARE Please note that by following these instructions you will also delete your Component, Template and Weather data libraries. To avoid this you should export your libraries before removing De...
** Advanced topic for system administrators ** It is possible to create a silent install for DesignBuilder which does not require any user interaction. This can be useful for rolling out a distribution as part of a script across a number of machines. 1....
* Download the required version of DesignBuilder from the DOWNLOAD [HTTP://WWW.DESIGNBUILDER.CO.UK/DOWNLOAD/] area on our website. * Install the download by double clicking on the downloaded Setup exe file. * Run DesignBuilder and open the Licence M...
It can at times be useful to have access to more than one version of DesignBuilder, for example during the transition period between old and the new building regulations, or when needing access to beta and release versions. Unfortunately there is currentl...
When you first install DesignBuilder v4 (or later versions) the software runs unlicensed and an evaluation license will need to be generated. The single user evaluation license can be generated by selecting Help->License... and clicking the Evaluate but...
Remote license deactivation is not supported by DesignBuilder. DesignBuilder v5 single user license deactivation can only be executed from within DESIGNBUILDER’S LICENCE MANAGER dialog (HELP->LICENCE) by selecting the activation code to be deactivated o...
The first thing to try when having problems with an installation is to re-download the set up file. In some cases an incomplete download can result in error messages of this sort. If that doesn't help then read on. Note that the advice in this article re...
If you have been provided with a DesignBuilder licence file (extension .lif or .lic) you can use it to activate the software as follows: IN DESIGNBUILDER V4 AND V5: 1. Run DesignBuilder and open the Licence Manager by selecting the "Licence" option fr...
Please note that by following these instructions you will also delete your Component, Template and Weather data libraries. To avoid this you should export your libraries before removing DesignBuilder using the File > Export > Library data menu command fro...
This article refers to installations on Windows Vista, Windows 7 and Windows 8, not Windows XP. DesignBuilder must be able to write to certain folders. In particular DesignBuilder must be able to write to: C:\Users\\AppData\Local\DesignBuilder\ ...
In summary, the steps to set up DesignBuilder Site Licenses are:  * Download the DESIGNB_RLM.ZIP file from the Downloads > Software area of the DesignBuilder website [https://designbuilder.co.uk/download/software/server-software] * Extract the files...
You may have to keep clicking on the Cancel button until the dialogs stop appearing. The dialog boxes may also reappear during use of DesignBuilder at various other times.Note that the application mentioned in the dialog in entirely unrelated to DesignB...
You must be logged on with Administrator privileges to the machine on which you are installing DesignBuilder. Otherwise you will receive error messages during installation and the software will not run. To check if you are Administrator, do the followin...