Error message while running SBEM "Adobe Reader (507:507 or 523:523)"

Modified on Wed, 13 Dec 2023 at 03:08 PM

If you get the error message while running SBEM "There is a problem with the Adobe Reader (507.507 or 523.523)", then this is an issue with the Adobe Reader being set in protected mode.

To fix the problem you will need to turn this feature off by following the steps :

1. Open Acrobat Reader and choose Edit > Preferences.

2. In the Categories list on the left, select Security (Enhanced).

In the Sandbox Protections section, select or deselect Enable Protected Mode At Startup.

For more information please see the link below.
https://helpx.adobe.com/reader/using/protected-mode-windows.html 

Finally re-run the SBEM calculation and the PDF report should be displayed.

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