"Abnormal Energyplus termination - please contact DesignBuilder Support"
If you are receiving this message while running a simulation then the issue may be with a file on your installation.
To fix this please delete all files inside the EnergyPlus folder at your user AppData space - This directory can be accessed from DB menu File>Folders> EnergyPlus folder and try to run the simulation again.
The folder location should be C:\Users\"your username" \AppData\Local\DesignBuilder\EnergyPlus\
If the issue persists, please confirm that you have installed the 2015 or latest version of the Microsoft Visual C++ Redistributable.
The setup files can be downloaded from the official Microsoft website in the downloads section.
Please contact the DesignBuilder support team if you need more assistance.
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