Why can't I install DesignBuilder on my computer?

Modified on Thu, 17 Aug 2023 at 10:27 AM

You must be logged on with Administrator privileges to the machine on which you are installing DesignBuilder.  Otherwise, you will receive error messages during installation and the software will not run.

To check if you are Administrator, do the following:

  1. Go to Start, Settings, Control Panel, Users and Passwords (or User Accounts).
  2. Find the current username (yours) and look in the group column. It should say: 'Administrators' or 'Computer administrator'.
  3. If this is not the case, contact your IT department to become Administrator, or to have someone with Administrator privileges install the program on the machine.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article